Further Guidance & Psychic Advice

Your completed Soulmate Drawing and any other products, such as a Personality Reading, can be accessed and viewed at app.masterwangdrawings.com

For standard orders, it takes 24-48 hours to complete your Soulmate Drawing, and 12-24 hours for Premium Upgraded orders.

What to do if you haven't received your order:

If more than 48 hours have not yet elapsed, please continue waiting.

However, if more than 48 hours have elapsed and you have still not heard from us, please see the following:

➡️ Check your spam folder
Master Wang's team will email you when your Soulmate Drawing is completed and ready to be viewed. If you do not see the email, please check your spam folder. If the email is found in the spam folder, please mark it as "not spam" to ensure you receive other important emails from her.

➡️ Check you received a Receipt Email
All orders will receive a purchase receipt email confirming the purchase immediately after placing your order. If you have never received a purchase receipt email, it would indicate that there was a misspelling in your email address. Please contact customers@masterwangdrawings.com to resolve this.