Refunds & Returns

Notice to customers from Master Wang:
It is my firm desire here at to help as many people as possible uncover the true identity of their soulmate.

If for some reason I have failed to do that, or if you are dissatisfied with your purchase for some reason, I regretfully accept that I have failed you and I apologize sincerely.

I make a promise to all of my customers that my products are backed by a 60-day money back guarantee, and I am committed to upholding this promise.

Before requesting a refund, I kindly ask you to read the following:

➡️ Seek guidance from an advisor if you're struggling to interpret your personality reading.
Along with many of the Soulmate Drawings I sketch, I might also be asked to include a lengthy psychic personality reading. I pour my heart and soul into producing a long and insightful reading for my clients. However, I understand that the spiritual language I use might not be the easiest for some to interpret.

Chatting with a live psychic advisor is a great way to drill down into the insights of your soulmate's personality reading. If you're new to spirituality and don't fully understand some of the more advanced concepts or language contained within your reading, an experienced advisor can help walk you through everything there is to know.

You can connect with hundreds of professional psychics on the Kasamba Marketplace

➡️ Get a redraw if your drawing is inaccurate
If your drawing is inaccurate, for example the wrong sex or race, it's possible that there has been a technical issue when filling out the request form. For example, the wrong sex or race might've been selected.

If this is the case, I am more than happy to re-draw your sketch completely free of charge! Please simply email and someone from my team will immediately set to work re-ordering your sketch.

Thank you for taking the time to read the above. If you would still like to move forward with you refund, please see below:

All order and purchase refunds & returns for products sold via can be requested at the following url:

To request a refund, you will need your Order Number/Receipt ID and the email address you used to purchase.